Shipping Policy
Last updated: August 2026At a glance: orders are processed within 24 to 48 hours. Shipping is free on every order within the United States, where delivery typically takes 5 to 7 business days. You receive a tracking number by email as soon as your order ships.
Order Processing
Once your order is placed and payment is confirmed, it is prepared for dispatch within 24 to 48 business hours. Orders placed on weekends or public holidays are processed on the next business day.
Delivery Times & Rates
| Destination | Shipping | Estimated delivery |
|---|---|---|
| United States | FREE | 5 to 7 business days |
| Canada | $15.95 | 10 to 15 business days |
| United Kingdom & Ireland | $15.95 | 10 to 15 business days |
| Australia & New Zealand | $15.95 | 10 to 15 business days |
International orders may be subject to customs duties or import taxes set by the destination country. These are the responsibility of the recipient and are not included in the shipping rate above.
Tracking
A tracking number is emailed to you as soon as your parcel is dispatched. If you have not received it within three business days of ordering, check your spam folder before contacting support.
Problems With a Delivery
Orders are fulfilled by MemoFlow. For a delayed, damaged or missing parcel, contact MemoFlow Customer Support with your order number.